MERCHANT: means the company Glisshop offering sales of its E-GIFT CARD.
PARTICIPANT: means a natural person participating financially in whole or in part in the purchase of an E-GIFT CARD. INITIATOR: means the first PARTICIPANT in the E-GIFT CARD. PERSONAL DATA: means the list of last names, first names, postal addresses, e-mail addresses, dates of birth, and titles of users. E-GIFT CARD: means a prepaid account on the MERCHANT'S website. Each E-GIFT CARD has its own unique code. This prepaid account is domiciled on the usual bank account of the MERCHANT and constitutes an advance to the beneficiary of the GIFT VOUCHER for any orders from the MERCHANT. GIFT VOUCHER: means the electronic medium associated with the E-GIFT CARD and on which the unique code is displayed. BENEFICIARY: means a natural person that has received a GIFT VOUCHER. WEBSITE: the interface that is accessible on the Internet that allows an Internet user to purchase an E-GIFT CARD.
The primary function of this service is to enable the purchase of an E-GIFT CARD online. This purchase may be effected by a single person (direct purchase) or multiple persons (group gift). The primary functionalities are listed below and are non-exhaustive:
The INITIATOR has the option of writing a personalized message that will be displayed on the GIFT VOUCHER. The MERCHANT is not responsible for the messages written by the INITIATOR and cannot guarantee their veracity. By adding content or information, you thereby give your irrevocable consent to use this content in order to process it for the needs of the service. The MERCHANT will use all information exclusively in conformance with its policy of respect for privacy. The provided content cannot:(a) infringe upon the intellectual property rights of a third party; (b) violate existing law in France; (c) be defamatory, insulting or threatening; or (d) be obscene or related to pedophilia. The MERCHANT reserves the right to erase any personalized content provided, at its sole discretion, with or without notice.
The data collected by the Merchant are listed in the table below. They are collected for the purpose of providing you with the gift card purchasing service. In this respect, by using the service, users expressly agree to the collection of these data to enable the purchase of a gift card. Without this acceptance, no gift cards may be purchased by or delivered to the user.
The Merchant is the data controller of these data.
The data are stored for a period making it possible to:
|Context||Type of data||Storage period|
|Minimum data collected systematically when a gift card is purchased, enabling the dispatch of payment receipts and purchase confirmation emails||Postal address, telephone||5 years|
|Additional data collected for shipment when a physical card is purchased||Adresse postale, Téléphone||5 years|
|Optional data||Personalised images provided by buyers to illustrate their gift cards |
Personalised text messages provided by buyers.
|When a gift card is purchased, if there is suspicion of fraud, the order is suspended until the buyer's identity is checked.||Electronic copy of the buyer's identity papers||5 years|
|Data for fraud analysis collected systematically when a gift card is purchased.||IP address, session Cookie identifier, Date, and time of purchase in hours and minutes.||5 years|
Banking data are not collected by the Retailer but on a remote payment page managed by a duly authorised payment service provider. The payment service provider used by the Dealer is WORLDLINE (ATOS)
The above payment service provider is the data controller of your bank payment data.
Unless you actively choose to allow the use of your data for commercial prospecting purposes by ticking a box provided for the purpose when making your purchase, your data will not be used for any other purpose than those defined in article 4.1
The data collected by the Merchant are not transferred outside the EU; they are stored and processed exclusively within the European Union.
Pursuant to personal data protection regulations, you have the right at any time to limit processing and object to this processing.
You also have the right to access, correct and delete your personal data, and the right to their portability. You also have the right to decide what happens to your personal data after your death.
You can exercise all these rights by sending a written request via the contact link shown on the bottom of the page. For this request to be processed, you may be asked to provide a signed identity document proving that the request indeed comes from the person concerned.
The INITIATOR has the option to ask others to access an E-GIFT CARD that is not yet finalized, in other words when the GIFT VOUCHER has not yet been issued. For this purpose, the INITIATOR is provided with a link that can be shared with others via his/her e-mail service or any other means of his/her choice. The INITIATOR assumes responsibility for the diffusion of this link. Any visitor who accesses the contribution page of an E-GIFT CARD via a shared link is acknowledged to have done so at the express request of the INITIATOR. Any visitor accessing the contribution page via the shared link has the right to participate in an E-GIFT CARD by making a financial contribution via the available means of payment. When the visitor accesses the contribution page of the GIFT E-CARD, the name of the INITIATOR and that of the BENEFICIARY will be clearly displayed. Any PARTICIPANT is assumed to know the INITIATOR and the BENEFICIARY. Before making a contribution to an E-GIFT CARD, it is the responsibility of the visitor to ascertain the authenticity of the request from the INITIATOR. In case of doubt, the visitor is obliged to verify this directly with the INITIATOR. The MERCHANT will not be held responsible for an error on the part of a PARTICIPANT.
Once the E-GIFT CARD is finalized, it is issued in the form of a GIFT VOUCHER and sent by e-mail to the INITIATOR. If he/she has selected the "send by e-mail" option, the BENEFICIARY will also receive the GIFT VOUCHER at the e-mail address provided by the INITIATOR.
The GIFT VOUCHER may not be received in the following cases:
The GIFT E-CARD has a validity period of 365 days. Beyond this period, expired E-GIFT CARDS are closed and the unused balance is lost. The expiration date appears on the GIFT VOUCHER.
Use of the E-GIFT CARD as payment is based on the use of a code printed on the corresponding GIFT VOUCHER. The BENEFICIARY agrees to take all appropriate measures to ensure the security and confidentiality of this code. The MERCHANT may not be held responsible for the loss of supporting documentation containing the code or fraudulent use of the code. If the electronic documentation of the GIFT VOUCHER is lost, the BENEFICIARY must contact the INITIATOR to obtain a new electronic copy. If the INITIATOR has also lost the electronic documentation (resulting from, for example, the erasure of the e-mail containing this information), the INITIATOR may receive an electronic copy by making such a request via the contact link provided at the bottom of the WEBSITE page. In such case, the electronic copy will be resent to the e-mail address of the INITIATOR that was used to carry out the initial purchase. In any case, it is impossible to obtain reissue of a GIFT VOUCHER, or in other words a newcode.
The General Sales Conditions set out by the MERCHANT and related guarantees apply by right of law to purchases carried out using the balance available on the E-GIFT CARD. Similarly:
GIFT VOUCHERS cannot be refunded, resold, transferred as compensation or exchanged for cash.
We may refuse to provide our services for the following reasons:
The available amounts for E-GIFT CARDS are displayed on the WEBSITE. Each contribution is added to the balance of the E-GIFT CARD without any additional fees.
The MERCHANT cannot guarantee the uninterrupted operation of the Service and may not be held responsible for cases of unavailability, suspension or malfunction of the Service, in particular during times of maintenance and updates and when problems with the Internet network occur. The MERCHANT will implement state of the art solutions to avoid any fraudulent modification of the E-GIFT CARD. However, users acknowledge that the MERCHANT may not be held responsible, except in cases of proven gross negligence, for any damages resulting from:
The MERCHANT may only be held liable in cases connected with a proven breach of its obligations as stipulated herein. In any event, the MERCHANT will not be held liable for indirect damages sustained by the user or by a third party due to the user, in particular financial losses and/or revenues and/or profits and/or expected profit and/or chance (?) and/or issues related to reputation. All information or advice provided by the MERCHANT may in no way be treated as a guarantee.
Assistance and a contact address is available via the link at the bottom of the WEBSITE.
Any potential disputes will be resolved under French jurisdiction.